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1-888-896-1814
Orders@RetroToysUSA.com

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Frequently Asked Questions

Please read our FAQ below to answer many questions about ordering at Retro Toys USA.

Happiness Guarantee – 60 Days

We want you to be thrilled with your purchase.
We are not happy until you are happy.

We offer a 60 Days Money Back Guarantee on all the items we sell. Merchandise must be in the original condition, unopened with all the insertions and labels.

You MUST CALL US and follow our simple directions before returning any items. For your security, we do not process returns, refunds, or exchanges by email.

How much does shipping cost?

Free Shipping on your $79 order – to USA
$7.99 Economy Shipping – to USA –
USPS Priority Mail – US and Worldwide
UPS Faster Shipping – See Prices in your Cart

Which payment methods can I use?

Credit Cards + Debit Cards + PayPal + Apple Pay
Visa + Masterard + AMEX + Discover
100% Secure Payment Online

How long will delivery take?

We ship fast!
Orders before 2PM EST Ship Today M-F
Most orders arrive at your door in 2 to 5 days in the USA.

You can also choose Overnight, 2 Day, and 3Day Shipping by UPS at checkout.
International Orders usually take 5-10 days (+ any Customs Delays)

How secure is shopping at Retro Toys USA?

Your order is 100% secure.
We at RetroToysUSA.com respect your privacy and your trust in us.
We never share your personal information.

In fact your credit card information is encrypted and authorized directly, so we never actually see your personal information.  
For your safety, we never store your credit card information.

We use a 256-bit SSL Certificate to provide encryption of your personal data.

What exactly happens after ordering?

We will confirm your order by email immediately after you complete your order.
We will send you a second email with a tracking number when your package ships.

We ship Fast!
Orders before 2PM EST M-F Ship Today!

Do I receive an invoice for my order?

Your Order Confirmation email serves as your paid invoice.
Please refer to the Order Number on this invoice for returns or order questions

How can I get coupons and discounts on toys?

Look for coupon banners on the product pages right now!

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to get email discounts and specials from RetroToysUSA.com.